Missing player
Product: EA SPORTS FC 24
Platform:PlayStation 5
Please specify your platform model. Sony PlayStation 5
What is your Gamertag/PSN ID/Switch ID?
Which mode has this happened in? Ultimate Team™
Which part of the mode? Rivals
Can you tell us the date (MM/DD/YYYY) that you saw the bug? 04/04/2024
What time did you see the bug? (HH:MM AM/PM) 11:45
What is your time zone? GMT (UTC)
How often does the bug occur? Rarely (0% - 9%)
Steps: How can we find the bug ourselves? I completed the icon sbc on Monday on the companion app whilst on holiday abroad, when getting back onto my console the player I have packed through the SBC wasn’t in my club!
What happens when the bug occurs? I contacted live chat who said I had put him into a 81 x3 player pick at 6:31pm (I wasn’t even on my PlayStation at the time). Apparently there was no suspicious activity on my account which I find hard to believe.
What should be happening instead? I should receive the player back!
I really can’t believe how this could possibly happen
