My opponent left when I was winning and I didn't get a win.
Product: EA SPORTS FC 24
Platform:PC
Please specify your platform model. EA app - PC
AMD or Nvidia Model Number Not sure
Enter RAM memory size in GB Not sure
Which mode has this happened in? Ultimate Team™
Which part of the mode? Champions
Which part of it? Playoffs
Can you tell us the date (MM/DD/YYYY) that you saw the bug? 6/12/2023
What time did you see the bug? (HH:MM AM/PM) Around 19:30
What is your time zone? GMT (UTC)
How often does the bug occur? Rarely (0% - 9%)
Steps: How can we find the bug ourselves? I was in a champions playoff match and was winning 3-0 at half time. In around the 50th minute, whilst the game was ongoing I lost connection to my opponent. It said that the score would be under review. Despite winning 3-0 at the time, I was not rewarded with a win. The game simply did not register at all for some reason.
What happens when the bug occurs? My match was not registered even though connection was lost when I was 3-0 up.
What should be happening instead? I should have been given 4 points as a result of winning the game.
I don't know how or why this happened, all I know is that I was winning 3-0 and my opponent appeared to leave the game as it said 'you have lost connection to your opponent' and yet I was not rewarded with a win.
