Forum Discussion

R0bberK1ng's avatar
R0bberK1ng
Newcomer
22 hours ago

My security code is sent to an unknown email

Last time I played FC24 (via steam) I started the game, got a security question and a code sent to my email, evverything worked well.

Now when I start try and start the game, the email that the dialogue window tells me the security code is sent to is unknown to me, and I receive no code.

Has my EA account been hacked? Who can help, I cannot find any way of contacting EA support

4 Replies

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    21 hours ago

    Hi there. An advisor should be able to help with this. Please follow the instructions here for opening a case. Thank you!

  • Why can I not connect to fc24 it keeps saying lost your online connection and all my network is working for every game except fc 24

  • R0bberK1ng's avatar
    R0bberK1ng
    Newcomer
    20 hours ago

    I have tried finding a single topic that has the option to chat or create a case, there are none. Is there any way to create a case other than that?

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    4 hours ago

    Choose the option for "I want to update my EA account information".

About FC 24 Technical Issues & Bugs

Trouble with connectivity, performance or crashes? Join the EA SPORTS FC™ 24 community forum to discuss troubleshooting.20,665 PostsLatest Activity: 2 years ago