Forum Discussion

squiremaster's avatar
2 years ago
Solved

Never Ending "Please Reset Your password" Loop

I've bought FC24 and every time I open the game, I get a screen that says my login credentials have expired, but all I have to do is reset my password. I've now reset my password multiple times but I...
  • EA_QueenBee's avatar
    2 years ago

    Hey @squiremaster,

    Am I right in saying that you play on a console? If so, it sounds like it might already be linked to an old or disabled EA account, and not the one you're resetting the password of. I'd recommend reaching out to live support about this; they should be able to help you get into your game. Granted, you mention you've tried this before, but have you tried reaching out via a chat instead? Try selecting different problem categories, you should get the chat option before too long.

About FC 24 Technical Issues & Bugs

Trouble with connectivity, performance or crashes? Join the EA SPORTS FC™ 24 community forum to discuss troubleshooting.20,667 PostsLatest Activity: 43 minutes ago