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Edsundq's avatar
Edsundq
2 years ago
Solved

No online features access

 I just bought an Xbox Series S, when I try to play EAFC 24 I cant connect to the servers. Yesterday i played the same game on Xbox one and everything worked.
technical issues
  • EA_Aljo's avatar
    EA_Aljo
    2 years ago

    Hi there, @Edsundq 

    I'd like you to power cycle your equipment with the following steps: unplug your modem/router and console. After 2 minutes plug in the modem/router. Let them come back online completely. Then plug in your console and start it up. Let me know if that helps or not. Thanks!

EA_Aljo's avatar
EA_Aljo
Icon for Community Manager rankCommunity Manager
2 years ago

Hi there, @Edsundq 

I'd like you to power cycle your equipment with the following steps: unplug your modem/router and console. After 2 minutes plug in the modem/router. Let them come back online completely. Then plug in your console and start it up. Let me know if that helps or not. Thanks!

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