Forum Discussion
Everytime I play 3-4 games in UT, I have to hard reboot the console. Once few games are played, I get this kind of screen where half of the details are invisible with redlines. This includes rewards, players (in game play as well as squad), any additional consumables, etc.
please help what to do!
- EA_QueenBee2 years ago
Community Manager
Hey @248ec22dafbd9e74,
Thanks for sharing a screenshot! I have a few questions if that's ok:
- What platform do you play on?
- What's the name of the account that you use to play?
- When did you first notice this issue?
- 2 years ago
Yep same screen shots I've provided.
Hope you get some form of resolution before i do - complete waste of money IMO.
How do we seek a refund.
- EA_QueenBee2 years ago
Community Manager
Hey folks,
I've shared this with the studio, and they're looking into it for us. Hopefully they can find a solution for us soon.
As for you @globalwizard65, assuming you bought the game via the PlayStation store you'll need to reach out to them about it, as our team can only look into refunds for purchases made directly through the EA app.- 2 years ago
@EA_QueenBee Or just fix you bugs, instead of expecting the gaming community to do all your Functional Testing and UAT (User Acceptance Testing).
£89.99 for a game you can't play without having to close to reopen is pretty pathetic.