Forum Discussion
12 Replies
- EA_QueenBee1 year ago
Community Manager
Hey @srchamps01,
Just making sure, what platform do you play on? And does this only happen on the social menu or are you having trouble elsewhere as well? - srchamps011 year agoNew Novice
i play on pc using steam and it happens when i open the social menu or try to start a new online friendly
- EA_QueenBee1 year ago
Community Manager
Have you tried repairing the game via the EA app or verifying the game's integrity through Steam?
- srchamps011 year agoNew Novice
i verified the game files through steam but it still crashes when i open the social menu
- EA_QueenBee1 year ago
Community Manager
Could you share a quick DxDiag with me, please? Hopefully that'll give me a better idea of what's going wrong.
Also, is it happening anywhere other than friendlies and the social menu? Or only thoses two? - srchamps011 year agoNew Novice
i have also tried clubs but it seems to crash when i attempt to do anything involving multiplayer
- EA_QueenBee1 year ago
Community Manager
I'm seeing quite a few errors in here. Can you try running a System File Check? It'll check your windows for corrupted or damaged files and repair them. It'll hopefully fix your crashes.
Once you've done that, can you try starting your PC with a clean boot and see if that helps? - srchamps011 year agoNew Novice
now this happens
- srchamps011 year agoNew Novice
should i reinstall the anticheat
- EA_QueenBee1 year ago
Community Manager
A new error is some progress at least! We have steps here on how to reinstall the EA Anticheat. Could you give those a go?