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nkssoccer15's avatar
2 years ago

Opponent disconnected and I was credited with a loss and DNF qualifier penalty

Product: EA SPORTS FC 24
Platform:Xbox Series X
Please specify your platform model. Microsoft Xbox Series X
What is your Gamertag/PSN ID/Switch ID? Nkssoccer15
Which mode has this happened in? Ultimate Team™
Which part of the mode? Rivals
Can you tell us the date (MM/DD/YYYY) that you saw the bug? 09/26/2023
What time did you see the bug? (HH:MM AM/PM) 12:15 AM
What is your time zone? CST - GMT - 6:00
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? When an opponent force quits (disconnects their wifi or force quits the game otherwise), I get credited with a loss. This has happened multiple times while I am winning the game
What happens when the bug occurs? The opponent will pause the game then it will say "you have disconnected from the game" and "the match result will be evaluated " but it still gives me the loss. Each time while I am winning this happens.
What should be happening instead? I should get credit for the win when the opponent forfeit, even if they go as far as disconnecting their WiFi

Product: EA SPORTS FC 24
Platform:Xbox Series X
Please specify your platform model. Microsoft Xbox Series X
What is your Gamertag/PSN ID/Switch ID? nkssoccer15
Which mode has this happened in? Ultimate Team™
Which part of the mode? Rivals
Can you tell us the date (MM/DD/YYYY) that you saw the bug? 09/26/2023
What time did you see the bug? (HH:MM AM/PM) 12:15 AM
What is your time zone? CST - GMT - 6:00
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? When an opponent force quits (disconnects their wifi or force quits the game otherwise), I get credited with a loss. This has happened multiple times while I am winning the game.
What happens when the bug occurs? The opponent will pause the game then it will say "you have disconnected from the game" and "the match result will be evaluated " but it still gives me the loss. Each time while I am winning this happens.
What should be happening instead? I should get credit for the win when the opponent forfeit, even if they go as far as disconnecting their WiFi

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2 Replies

  • This keeps happening, and I keep getting docked for losses. Currently my screen is frozen - what do I even do here?

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