our servers are on the bench right now
i have been getting this error when trying to connect to UT since sunday. I played friday and saturday fine but all week ive been unable to play. i purchased the ultimate edition and ive hardly been ...
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EA_Aljo
Community Manager
Community ManagerHi there, @xFrOsTiiEx
I'd like you to power cycle your equipment with the following steps: unplug your modem/router and console. After 2 minutes plug in the modem/router. Let them come back online completely. Then plug in your console and start it up. Let me know if that helps or not. Thanks!
- @EA_Aljo Hiya, unfortunately this did not work the same error is appearing. Can you take a look at this further?
- EA_Aljo
Thanks for trying that. Next, let's see if clearing the alternate MAC address will help. Please follow these steps:
- Go to your Xbox Settings
- Go to "Network", then "Advanced Network Settings"
- Click on "Alternate MAC Address", and then click "Clear"
Let me know how it goes.
I'm also having same issue but on ps5. Also had same problem in Fifa 23.
Don't suppose you have more than one person set up on Ultimate team on same console?
As this seemed to start happening when I set up another Ultimate team account for my son. Same console, different User.
Sir i live in china everything is good but yesterday the problem shown , when i share connection from my phone it works well but with wifi no any idea please
Sorry for writing on your post but I am new and can't see how to write a comment. I just want to say this is so * This happens all the time what is it that the people pay for the game that can play only 2-3 days a week on the other time is the server benched this is bulshid EA you shoud be a serios company just fix your game.
@EA_Aljo I was randomly able to connect to the ps5 game for a couple of days (24/25th oct) but stopped connecting again yesterday 25th. While the ps5 worked the ps4 didn't and now the ps5 doesnt work the ps4 version does. The second account on the console didn't play during this time so doesn't appear to be linked to that.
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