Forum Discussion
Thanks for trying that. Next, let's see if clearing the alternate MAC address will help. Please follow these steps:
- Go to your Xbox Settings
- Go to "Network", then "Advanced Network Settings"
- Click on "Alternate MAC Address", and then click "Clear"
Let me know how it goes.
- 2 years ago
I'm also having same issue but on ps5. Also had same problem in Fifa 23.
Don't suppose you have more than one person set up on Ultimate team on same console?
As this seemed to start happening when I set up another Ultimate team account for my son. Same console, different User.
- EA_Aljo2 years ago
Community Manager
Are you saying you had this problem in FIFA 23 and are now having it in FC 24? If you had this in FIFA 23, did you get it resolved?
Try deleting the personal saved data for FC 24. It's possible you could lose any offline saves and changes to settings. Normally, those will download from the cloud, but I can't guarantee that will happen. Go to Settings/Storage/System. Locate FC 24 and delete the saved data.
- 2 years ago
Yeah, I had the same issue on the last game. I went through multiple fixes that you recommended but nothing fixed it. It would just randomly start/stop working. As I mentioned previously, it seemed to start when I added a second ultimate team account on for my son. He only started during Fifa 23 and I never had any issues with other Fifas previous to that.
- 2 years ago@EA_Aljo Hiya that did not work either.
- EA_Aljo2 years ago
Community Manager
Did this also happen after adding a second account like @prestidge mentioned?
- 2 years ago@EA_Aljo No I only have one account. I was playing the game fine Friday and Saturday then all of a sudden this error started appearing.