our servers are on the bench right now
i have been getting this error when trying to connect to UT since sunday. I played friday and saturday fine but all week ive been unable to play. i purchased the ultimate edition and ive hardly been ...
Forum Discussion
EA_Aljo
Community Manager
Community ManagerAre you getting that same "Our servers are on the bench" error?
Yes, I'm experiencing the same issue, and I'm also getting the "unable to connect to EA servers" error. I can't connect online in any way, not even in FIFA 23 or the FC 24 Web App. I was playing the FC 24 early access just fine until yesterday, but now I can't access anything.
In addition, everything is very slow in my EA App, information takes a long time to load, and I also encounter errors when trying to log in to the EA App.
- EA_Aljo
As a test, can you try using a mobile hotspot for your connection? Again, this is only a test and not meant to be a permanent solution if it works.
- EA_Aljo
Hey, everyone. I just found out that this is an issue on our end that is being investigated. We'll have to wait for an update to have this addressed. Apologies for the frustration. We'll get it resolved as soon as possible.
@EA_Aljo Thanks for acknowledging. A real shame I paid extra and are unable to play. I know it’s probs difficult to give out any compensation for this but would be nice if it could be looked into.
Unfortunately, I can't use a mobile hotspot for the connection. My desktop doesn't support mobile connections; I use a wired connection. My internet is fine; there's no instability in the connection. It's just that EA services are completely unavailable to me.
- EA_Aljo
You should still be able to have a wireless connection to your mobile device generating the hotspot. Regardless, we're aware of this issue and are working to resolve it.
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