PC restarting while playing match in EAFC 24
Hi, when playing ea fc 24 my computer restarts for no reason. First I have a black screen and in a few seconds it turns off and on, as in a reboot. It used to happen to me when I played FIFA 23, but ...
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EA_QueenBee
Community Manager
Community ManagerHey @ds66,
Could you share a DxDiag with me? Hopefully that'll give me a better idea of what's causing your issue.
https://help.ea.com/en/help/pc/how-to-gather-dxdiag-information/
Could you share a DxDiag with me? Hopefully that'll give me a better idea of what's causing your issue.
https://help.ea.com/en/help/pc/how-to-gather-dxdiag-information/
Sure, here is my DxDiag.
- EA_QueenBee
I'm seeing various hard crashes and blue screens in here alright. We have an article with some graphical troubleshooting you can try, but I'd also recommend using the system file checker to make sure that there isn't something else that's wrong with your system.
Same issue here and same grafic card - I see multiple people complaining in different threads with this card
- @ds66 Given the high number of blue screens, I suggest formatting your computer and reinstalling your games. If the blue screens continue to occur in games, take your computer to a technical support service.
Are you experiencing artifacts when rendering the game? https://hardwaremetric.com/2023/08/29/gpu-artifacts-causes-prevention-and-solutions/
