Forum Discussion

New Novice

2 years ago

PC restarting while playing match in EAFC 24

Hi, when playing ea fc 24 my computer restarts for no reason. First I have a black screen and in a few seconds it turns off and on, as in a reboot. It used to happen to me when I played FIFA 23, but ...

technical issues

EA_QueenBee

Community Manager

2 years ago

@ds66,

I'm seeing various hard crashes and blue screens in here alright. We have an article with some graphical troubleshooting you can try, but I'd also recommend using the system file checker to make sure that there isn't something else that's wrong with your system.

mtgdp

2 years ago

Same issue here and same grafic card - I see multiple people complaining in different threads with this card

DxDiag.txt99 KB

wnf1978
Hero+
2 years ago
@mtgdp AppxDeploymentFailureBlue:

1 - Run Windows update
2 - Update all drivers - Perform a clean installation of the video driver. This will restore it to its normal settings.