Forum Discussion

saantttoss's avatar
2 years ago

Pro clubs Black Screen

Product: EA SPORTS FC 24
Platform:PC
Please specify your platform model. EA app - PC
AMD or Nvidia Model Number Intel(R) Iris(R) Xe Graphics
Enter RAM memory size in GB 16
Which mode has this happened in? Clubs
Which part of the mode? Club Match
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? In Pro Clubs i can´t connect to the game, i stay on Black screen along with my friends and rivals untill i do ALT+F4.
What happens when the bug occurs? Me and all my Friends stay freezed in Black Screen, forever, but , when i quit (ALT+F4) they immediately enter the game, this happens everytime , in Pro clubs , in seasons too.
What should be happening instead? Entering to the game and Play.

I also have a problem playing Europa League, Champions League in Carrer mood with a Player, it´s strange i have to skip because when i click to go to the game, i click Play game and it get frozen in the Europa League background forever, i can only hear the music of the game.

3 Replies

  • EA_Barry's avatar
    EA_Barry
    Icon for Community Manager rankCommunity Manager
    2 years ago

    @saantttoss 

    It is likely your graphics card (GPU) does not meet the requirements below.

    OS: Windows 10 - 64-Bit
    Processor(AMD): AMD Ryzen 5 1600 @ 3.2 GHZ
    Processor(Intel): Intel Core i5-6600K @ 3.50GHz
    Memory: 8 GB
    Graphics Card(AMD): AMD Radeon RX 570 4GB
    Graphics Card(Nvidia): NVIDIA GeForce GTX 1050 Ti 4GB
    Direct X: 12 Compatible video card or equivalent (feature level 12_0)
    Online Connection Requirements: 512kbps minimum internet speed. Internet Connection required to install and play.
    Hard Drive Space: 100 GB


    Thanks.

  • Screenthis happens every time i go into a clubs game mode on xbox one, what can I do to fix thus 

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