Pro Clubs Play Off Games Not Counting
Played 4x Playoff games on pro clubs, which we have won, only to be met with an error and getting disconnected from the EA servers. This means we are unable to finish the playoff season and and wont ...
Forum Discussion
Thanks.
EA_LeonSK
Community Manager
Community ManagerHey all,
I can read when you play matches in Clubs, some games are not tracked in Playoffs. We reported your concerns to our Team so that they can investigate the issue.
Thank you all for the info and screenshot shared.
LeonSK
- @EA_LeonSK And the season rewards?
As mentioned above I am more concerned about the season rewards rather than the missing matches. We were only given 130k fans when we should have been given 1.1 million. The team put in a lot of hours and effort to get those rewards. Feeling a little hard done by right now
I don't know how many teams, but a lot of us had both the wrong count of games issue and the 0th position in the ranking after the end of pro clubs (we had a 17-3 in elite division) so please, we're looking forward to your response and action. Thank you.
- @EA_LeonSK Any news if we will receive the correct rewards? We should have been given 1.1 million fans
Dear Leon,
I hope this message finds you well.
My name is Timothy, and I am writing to address a concerning issue with the rewards for our team, Turres FC, in the recent playoffs.
We achieved an exceptional feat by finishing with a flawless record of 15 wins and 0 losses, comparable to Arsenal's "invincibles" team.
However, upon receiving the rewards, we were dismayed to find a glitch that erroneously labeled us as finishing in "0th" place, with rewards reflecting the worst possible outcome. Our team has invested significant time and effort to achieve this remarkable record, and we believe our rewards should reflect the extraordinary accomplishment.
We kindly request your assistance in rectifying this issue and granting Turres FC the appropriate rewards befitting our impeccable performance in the playoffs.
We appreciate your prompt attention to this matter and look forward to a resolution that acknowledges our team's exceptional achievement.
Thank you for your understanding and support.
Best regards,
CLUB STATEMENT:
As a founder of the club, I can confirm this great injustice has happened.
One of the brightest days in the club's history has been stained. Hopefully there is a resolution to this and the club and its supporters can celebrate what is really a great achievement because that's who it is really all about, our supporters. With a swift resolution, they will finally be able to revel in this historic day they have waited so long for. The club promises we will not rest until they have their proper moment.
Signed,
Turres FC Board
Hi there, same thing happened for me and my friend. As you can see in the picture. We won all 15 matches, but didn't get rewarded. I hope we will get the rewards soon.
Only 6 of my team’s wins counted but the MP never updated but our wins and the matches we played show up in the calendar.
It's same problem since 4 days and still they didn't rush for a fix? If it was FUT they would work as slaves to fix it, it looks like your ignoring pro clubs but i remind you that lot people are playing it too. And it's not the only pro club problem, but they will remain same till ea fc 25.
Hey Leon,
It's Playoffs aswell as the normal division battles in Clubs.
It won't track the matches, doesn't give out points when you win or lose. It doesn't register the matches in Trophy Fanfare aswell. It kicks you out of clubs after the game, every time.
This happens with every game you play in Clubs.
How do I fix it?
Any update on this yet as it’s carried over to the new season and wins aren’t registering toward league points?
