Pro Clubs Play Off Games Not Counting
Played 4x Playoff games on pro clubs, which we have won, only to be met with an error and getting disconnected from the EA servers. This means we are unable to finish the playoff season and and wont ...
Forum Discussion
ISSUE SUMMARY
Pro club did not receive the correct rewards in Div 2 despite finishing in the top 700 on the Leaderboards
DESCRIPTION
Our pro club completed the 15 playoff matches and ended with a final record of 13 wins and 2 losses. This resulted in the team finishing the season in the top 700 places. This made the club eligible for a top 5% reward for Division 2 however the club was ranked "0th" and was given the rewards of a "Participant" which is the incorrect reward for the ranking the club achieved
STEPS TO REPRODUCE
Get to the Playoff phase of a season
Play all 15 games and achieve a reasonably high placed finish
Observe that when the season officially ends the club does not get the correct rewards for where they were placed
EXPECTED RESULT
The club should get the correct rewards based on where they placed on the rankings/Leaderboards .
QUESTION
Any update to why this has happened and how it will be resolved?
Me and my friends have the exact same issue got the Division 1 10 wins and 5 losses in Playoffs only to finish "0th" and under "participating". We've been genuinely robbed of our well deserved rewards. Our club is called Thester III
