Played 4x Playoff games on pro clubs, which we have won, only to be met with an error and getting disconnected from the EA servers. This means we are unable to finish the playoff season and and wont ...
ISSUE SUMMARY Pro club did not receive the correct rewards in Div 2 despite finishing in the top 700 on the Leaderboards
DESCRIPTION Our pro club completed the 15 playoff matches and ended with a final record of 13 wins and 2 losses. This resulted in the team finishing the season in the top 700 places. This made the club eligible for a top 5% reward for Division 2 however the club was ranked "0th" and was given the rewards of a "Participant" which is the incorrect reward for the ranking the club achieved
STEPS TO REPRODUCE Get to the Playoff phase of a season Play all 15 games and achieve a reasonably high placed finish Observe that when the season officially ends the club does not get the correct rewards for where they were placed
EXPECTED RESULT The club should get the correct rewards based on where they placed on the rankings/Leaderboards .
QUESTION
Any update to why this has happened and how it will be resolved?
Same thing happened here, but we got 15-0. So gutted!
About FC 24 Technical Issues & Bugs
Trouble with connectivity, performance or crashes? Join the EA SPORTS FC™ 24 community forum to discuss troubleshooting.20,567 PostsLatest Activity: 13 hours ago
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This means we are unable to finish the playoff season and and wont ...","body@stringLength":"650","rawBody":"
Played 4x Playoff games on pro clubs, which we have won, only to be met with an error and getting disconnected from the EA servers. This means we are unable to finish the playoff season and and wont get the rewards we were aiming for. The worst part is that the wins are showing on the Calendar in the bottom left of the Clubs screen, but not on the playoff results section.
Error reads:
\"There was a problem communicating with the EA Servers. You will be returned to the FC Main Menu. Please try again.\"
Has anyone else had this issue?
And is there any chance of these points getting added retrospectively?
Played 4x Playoff games on pro clubs, which we have won, only to be met with an error and getting disconnected from the EA servers. This means we are unable to finish the playoff season and and wont get the rewards we were aiming for. The worst part is that the wins are showing on the Calendar in the bottom left of the Clubs screen, but not on the playoff results section.
Error reads:
\"There was a problem communicating with the EA Servers. You will be returned to the FC Main Menu. Please try again.\"
Has anyone else had this issue?
And is there any chance of these points getting added retrospectively?
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Same thing happened here, but we got 15-0. So gutted!
","body@stringLength":"66","rawBody":"
Same thing happened here, but we got 15-0. So gutted!
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ISSUE SUMMARY Pro club did not receive the correct rewards in Div 2 despite finishing in the top 700 on the Leaderboards
DESCRIPTION Our pro club completed the 15 playoff matches and ended with a final record of 13 wins and 2 losses. This resulted in the team finishing the season in the top 700 places. This made the club eligible for a top 5% reward for Division 2 however the club was ranked \"0th\" and was given the rewards of a \"Participant\" which is the incorrect reward for the ranking the club achieved
STEPS TO REPRODUCE Get to the Playoff phase of a season Play all 15 games and achieve a reasonably high placed finish Observe that when the season officially ends the club does not get the correct rewards for where they were placed
EXPECTED RESULT The club should get the correct rewards based on where they placed on the rankings/Leaderboards .
QUESTION
Any update to why this has happened and how it will be resolved?
","body@stringLength":"1129","rawBody":"
ISSUE SUMMARY Pro club did not receive the correct rewards in Div 2 despite finishing in the top 700 on the Leaderboards
DESCRIPTION Our pro club completed the 15 playoff matches and ended with a final record of 13 wins and 2 losses. This resulted in the team finishing the season in the top 700 places. This made the club eligible for a top 5% reward for Division 2 however the club was ranked \"0th\" and was given the rewards of a \"Participant\" which is the incorrect reward for the ranking the club achieved
STEPS TO REPRODUCE Get to the Playoff phase of a season Play all 15 games and achieve a reasonably high placed finish Observe that when the season officially ends the club does not get the correct rewards for where they were placed
EXPECTED RESULT The club should get the correct rewards based on where they placed on the rankings/Leaderboards .
QUESTION
Any update to why this has happened and how it will be resolved?
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