Solved
Purchase 12000 fc points in store but no receive
Product: EA SPORTS FC 24 Platform:PlayStation 5 Please specify your platform model. Sony PlayStation 5 What is your Gamertag/PSN ID/Switch ID? El_Unico_S2 Which mode has this happened in? Ultimat...
@El_Unico_S2 If you log out of the game, and log into the web app or companion app and they aren't there, give it a couple of hours. After that, if they are not on your account, you will need to reach out to support so that they can check that out with you.
You can contact our live support on our Help Site. To request a chat or open a case through email:
- Select the EA App
- Select one of the account issues like I cannot log in
- You may get a pop-up that says login and get faster help
- Select Continue without logging in
- This should give you the chat/email option
