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MikeeyyP95's avatar
MikeeyyP95
Seasoned Newcomer
2 years ago

Random game crashes - XSX

Product: EA SPORTS FC 24
Platform:Xbox Series X
Please specify your platform model. Microsoft Xbox Series X
What is your Gamertag/PSN ID/Switch ID? iMikeeeyyy
Which mode has this happened in? Ultimate Team™
Which part of the mode? Online Draft Mode
Can you tell us the date (MM/DD/YYYY) that you saw the bug? 23/09/2023
What time did you see the bug? (HH:MM AM/PM) 02:15 AM
What is your time zone? GMT (UTC)
How often does the bug occur? Rarely (0% - 9%)
Steps: How can we find the bug ourselves? Play the game, occurs randomly.
What happens when the bug occurs? The whole game crashes mid-match and sends you back to the dashboard. You then get a DNF message for not finishing the match.
What should be happening instead? The game should operate as normal and allow you to play.

Was cruising through a draft that I got into using my pre-order fc points and got to game 3 and my whole game crashes mid-match when I was winning. I lost my progress, got a DNF message and am disadvantaged as a result.

The crash can occur in any mode, this is the 3rd/4th time it has happened to me in the middle of a match. 

3 Replies

  • i’m having the same issue when i finish matches 

  • MikeeyyP95's avatar
    MikeeyyP95
    Seasoned Newcomer
    2 years ago

    I've had it both during and after matches which is rather frustrating. Have you also had the game get stuck on a loop in the post match clips rather than returning to the menu?

  • I've had this since fifa 23, in face I even factory reset my xbox before I downloaded fc 24, it still crashed 2 games in, is there no actual help from ea themselves? Seems almost impossible to get hold of anyone

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