Re: 87+ Hero Pick giving 86 OVR rewards - SBC Disabled

Hi everyone, 

We are aware of the issue with the Base/Triple Threat/UCL & UWCL Heroes Player Pick giving 86 OVR rewards instead of 87+. The SBC has been temporarily disabled while we work on sorting this out. If you received an 86 OVR item, you'll receive the correct reward in the coming days. 

Note: your progress for this SBC will be saved, so you can pick up where you left off when it comes back. 

For updates please keep an eye on the @EASFCDirect channel. 

We appreciate you bearing with us while we're working on getting this sorted! 

Hi,

@EA_Kent 

How come "Players who received an 86+ Item will be contacted in game with the correct content in the coming days." ?

Did we had the same odds, if 86 were in the pick? do you have the same odds on 1 out 10 like you have in 1 out 5 for example, no you don t?

So how come if you only got the 86 present?

Ty

Hi, 

when will we get compensation?? 

we have been waiting for 6 days and still nothing.

Thanks you for answer 

Waiting for the compensation, still nothing appear in the game.

I still haven't received the replacement picks. Please do something about it.

Same lol....its been over 2 weeks,they normally provide by now making me believe that there doing nothing about it,they responded to the Messi situation despite this happening 1st,thy honestly don't care anymore,they'll take our money n give out dodgey sbcs and expect you to suck out on apples,

I’ve seen that people got theres compensation. But i didnt get it. Why is that?😔

Not only me but much players get lied by you. Where is my compensation from 87+ hero pick mistake? You give random players who didnt make this sbc once 4 extra picks with hero. So stop deleting my topic and give us compenastion from your mistake!

I did the incorrect SBC and seen everyone is getting the picks returned yet I’m still waiting for my 4 picks 

It's been over 4 weeks and I am still yet to receive compensation for the 86 overall players being in my picks. Why haven't I been compensated and why have other users who never did the SBC receive compensation yet I haven't? It makes zero sense whatsoever

Still didn’t recive compensation for getting both 86 in hero pp.

I did the 86+ hero pp twice thinking it was 87+ but I still have not received my compensation, is the compensation still going out to everyone or coming in waves or have ea ghosted some accounts because I have heard other people with this issue.

Compensation for hero Pick.

Sorry, I want to know why I didn't got any compensation for the January 28th 87+ hero Pick which gave me 86 rating heros like dudek and keane. I did it when it said 87+ and I still didn't get my compensation after almost everyone got it. If you could help or do anything I would be very happy.

Sorry if my english isnt very good.

2 picks done, no compensation. Incredible. Abs incredible. Shameless

I didn’t got my hero pick compensation