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destinyynwa's avatar
destinyynwa
2 years ago

Re: EAFC 24 NINTENDO SWITCH Issue

Platform:Nintendo Switch Digital/Physical
Please specify your platform model:

 Nintendo switch (OLED)
What is your Gamertag/PSN ID/Switch ID?

Which mode has this happened in?

  • Career mode 
  • Club
  • Season

Which part of the mode?

  • Career mode -when you approach to sign player and negotiate with the players in the cut scene sometimes after the deal is done the game will just hang on screen , user have to close the game and restart .
  • CLUBS-while click on Play drop-in match.game crash and show `The software was close because error occured
  • SEASONS-while click under tab co-op season -New Co-Op Season the game crash  and show `The software was close because error occured`

Can you tell us the date (MM/DD/YYYY) that you saw the bug?

29/09/2023  till now

What time did you see the bug?(HH:MM AM/PM)

Every day when playing the game

What is your time zone? 

GMT (UTC)
How often does the bug occur?

 Every single day play100% will hang or  game crash  when trying to access the features .
Steps: How can we find the bug ourselves?

  • Career mode approach to buy /negotiation with players in the cut scene 
  • Club /My Pro/Play drop in match
  • Season/Co-op seasons/New Co-Op Season

What happens when the bug occurs?

  • Screen hang and user need to close the game and restart 
  • Game Crash showing message The software was close  because error occured .

What should be happening instead? 

  • Career mode- when approach a player or negotiate with the player in the cut scene ,the game should be able to advance after the deal and not hang on the same cut scene forcing user to close and restart the game .
  • Clubs- Should be able to play drop in match and not every time we click on it the game will crash and show the software was close because error occured.
  • Seasons-should be able to create a new co-op season and not everytime we click it the game will crash and show the software was close be ause error occured .

Please look into this issue to improve Nintendo switch user experience .thanks you !

11 Replies

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  • HenCules99's avatar
    HenCules99
    2 years ago

    And that eror can fix some day?

    Or that for all time

    And all the player will be with that eror?

    That promblem on the game?

  • jamiejamiewoods's avatar
    jamiejamiewoods
    2 years ago

    Exactly this issue in Manager mode on Switch.

    Randomly freezes when concluding a deal.

    Havivent even managed to get to my first preseason game due to constant restarting the game and trying to save. So frustrating.

  • IlluZionYT's avatar
    IlluZionYT
    2 years ago

    have you found a way to fix this issue because i’m still having this issue till now, it’s so annoying 

  • destinyynwa's avatar
    destinyynwa
    2 years ago

    There is no way to even fix it .so many title update yet career mode is abandoned.since 29.september till now .problem not even resolved 

  • chrismceverton9's avatar
    chrismceverton9
    11 months ago

    This is happening to me too how do you fix it! Since the update I can't play the game?? 

    So frustrating. Every time I try and sign a player the game crashes

  • destinyynwa's avatar
    destinyynwa
    11 months ago

    There is no way to fix it .and I also have no idea why ea until never even fix this issue since the launch of the game.few months to FC25. And seems like nintendo switch user have to go thru this problem again

  • EA_LeonSK's avatar
    EA_LeonSK
    Icon for EA SPORTS FC™ Team rankEA SPORTS FC™ Team
    11 months ago

    Hey everyone,

    I am sorry to read you're still experiencing crashing issues during the negotiation cutscenes. Follow the steps below and let us know if they mitigate or completely fix the issue.

    • Remove the game from your console.
    • Restart your Nintendo Switch.
    • Install FC 24 again.
    • When the installation is complete, try to start a brand new Career mode.
    • Try to purchase a new player.

    If the steps above don't help, it would be helpful to have a clip video or screenshots regarding this issue so that our Team can investigate further.

    Thank you

About FC 24 Technical Issues & Bugs

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