Forum Discussion

Community Manager

Re: How can I transfer my ultimate team to another Xbox account?

Transferring your Ultimate Team and content to another Xbox account isn't something we can look into, you aren't able to move any content over to a new account.

Instead, you'll need to contact Microsoft support to help get the ban removed off your account.

2 Replies

aaronleun_g
2 years ago
Hi, thanks for answering. What if they cannot help me unlock the account, is that mean I will lose the game progress?
EA_Solaire
Community Manager
2 years ago
@aaronleun_g

If the ban isn't lifted through Microsoft, you will not be able to access your content on this account.