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Re: Not working after last update

I uploaded the info you needed.
The game is working now after delete profile but when I play ultimate team it crashes

Also my main screen is 144 hz but I found it on 60 hz and when I changed it to 144hz the game crashes as shown in this video

https://www.youtube.com/watch?v=4EgHCfAosq8

And this is how the game crashes on 60hz after play ultimate team

https://youtu.be/vCQwGP130aU

I tried to replace my hdmi cable and still same problem

Tried also to clean install my driver and still the same
Tried repair and uninstall the game
Although other games is working.

DxDiag.txt106 KB

1 Reply

wnf1978
Hero+
2 years ago
@MohamedTahaX403 Perform a clean installation of the video driver, then run the service in administrator mode (Steam, Epic, EA app, etc.) and delete the game's home screen profile. In my case, if I don't delete the profile, the game will close at any time (my configuration: i5 6400, 16GB RAM, GTX 1050 Ti). Update the operating system and drivers.