Forum Discussion

pirahn's avatar
pirahn
2 years ago

Re: Unable to switch between Xbox & PSN account on web app / Companion App

Same issue for me (but differen pllatforms). Lots of People have reported this same problem on this forum and in other communities.

Has anyone been able to change persona in the webapp or companion app?

I've submitted a support ticket but no

response yet.

3 Replies

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  • pirahn's avatar
    pirahn
    2 years ago
    @bennybigarms97 did you play fifa 23 on PlayStation before Aug1?
    It may be related to that new accounts dont have "early access" to the webapp. I.e your xbox account is trusted and eligble for early access but not PSN account.
  • bennybigarms97's avatar
    bennybigarms97
    2 years ago
    @pirahn could be that as I only bought the ps5 last week. Hopefully sorts itself out when the game officially release then. Thank you!

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