Forum Discussion

hassektor's avatar
3 years ago

REDEEM CODE WORKED BUT GAME IS NOT VISIBLE IN EA APP BECAUSE OF DOWNLOAD ERROR

I have entered redeem code for EA SPORTS FC24, it had a download error and i cancelled it. Now i can see the game as "my game" in help.ea.com page but it is not visible in EA app. I have already did app recovery , log out, log in, reload page or restart app  maybe 5 times but i still can not see the game. When i try to use the same code with "redeem code" option, it says "this code has already been used. 

 

In conclusion, i have the game but not in the EA app. 

 

 

3 Replies

  • I have seen same type of subject but the answers doesn't solve my problems. I did everything and still same. I need to contact someone but system doesn't allow me to contact anyone directly. There is no email or char, only answers and questions ???? 

  • @MydriaZz sorry for you mate, its not to have any contact than A&Q . We need something like live chat. why we are waiting days and days to solve it

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Trouble with connectivity, performance or crashes? Join the EA SPORTS FC™ 24 community forum to discuss troubleshooting.Latest Activity: 2 years ago
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