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KevinMidik1's avatar
2 years ago
Solved

Registration verification Error to log into my online Account

Hey 


i cant log into my ea fc online Account since yesterday and cant play ultimate Team nor pro clubs.

i get an Registration verification with an diff email on it Or with an help of an authenfications App wich i sadly cant use to put a code in wich i don’t get.

Is there a reason for that and is it possible to fix it?

many thanks

  • Hi there, @KevinMidik1 

    If you're seeing a different email than your own, it's possible your account was compromised. An advisor will need to assist with this. To get in touch with one, please open a case here. Thank you.

2 Replies

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    2 years ago

    Hi there, @KevinMidik1 

    If you're seeing a different email than your own, it's possible your account was compromised. An advisor will need to assist with this. To get in touch with one, please open a case here. Thank you.

  • I have the same problem with the companion app. When i am on the two-factor authentication the code that is supposed to be send to my email is not sending

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