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I've had 3 emails asking me to complete surveys because I raised a case, I've done all of them and put dissatisfied and linked them to this thread.
@EA_Darko @EA_Barry can someone please take ownership and show some accountability for this issue, we still can't access a whole game mode and have each paid almost £100 for this game.
Just spoke to someone again on chat who's told me I'm the first person to raise this?! I'd already provided the link to this thread, then 5 minutes later he tells me check Answers HQ as other players may be experiencing the same thing?!
He's assured me that the bug has been raised and recorded, but now my case has been closed and says 'no fix' on it. I asked about escalating it twice and got no response, and when I asked how to raise a formal complaint he just told me to raise another case but put formal complaint in the subject so that's what I'll be doing if we don't get any proper feedback soon. If anyone wants to raise this as a formal complaint I guess the best way is to raise a case for a refund and just put 'Formal Complaint' in the subject:
https://help.ea.com/en/help-contact-us/?product=fc-24&platform=&topic=refund-request&category=orders&subCategory=request-refund
- 2 years ago
I'm happy to raise this too. Both Volta and public coop friendlies in FUT are down on fifa 22 and have been for weeks. It's a joke
- 2 years ago
Hopefully that now its full release day more people can pile onto this and complain.
- ramazzottel2 years agoSeasoned Rookie@StrikeNVII That sounds exciting. Can you keep us informed if and how you proceed further?
Achievements seem a bit buggy too.
If it wasn't so sad, I would just laugh. - 2 years ago
@ramazzottel Gonna check on the tracker tomorrow and if it's still not there I'm going down the formal complaint route so will put any updates in here 👍
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