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xholywine's avatar
xholywine
3 years ago

Stuck error when going to the cutscene while playing FC 24

While playing FC 24, there are lags when going to the cutscene. When will the updates regarding this come?
technical issues
EA_Darko's avatar
EA_Darko
Icon for Community Manager rankCommunity Manager
3 years ago

Hey @xholywine your CPU would be below the minimum specs to run the game: https://www.ea.com/en-au/games/ea-sports-fc/fc-24/buy/pc

 

System requirements

 

Windows minimum requirements

  • OS: Windows 10 - 64-Bit
  • Processor(AMD): AMD Ryzen 5 1600 @ 3.2 GHZ
  • Processor(Intel): Intel Core i5-6600K @ 3.50GHz
  • Memory: 8 GB
  • Graphics Card(AMD): AMD Radeon RX 570 4GB
  • Graphics Card(Nvidia): NVIDIA GeForce GTX 1050 Ti 4GB
  • Direct X: 12 Compatible video card or equivalent (feature level 12_0)
  • Online Connection Requirements: 512kbps minimum internet speed. Internet Connection required to install and play.
  • Hard Drive Space: 100 GB

Windows recommended requirements

  • OS: Windows 10 - 64-Bit
  • Processor(AMD): AMD Ryzen 7 2700X @ 3.7 GHZ
  • Processor(Intel): Intel Core i7-6700 @ 3.40GHz
  • Memory: 12 GB
  • Graphics Card(AMD): AMD RX 5600 XT
  • Graphics Card(Nvidia): NVIDIA GeForce GTX 1660
  • Direct X: 12 Compatible video card or equivalent (feature level 12_0)
  • Online Connection Requirements: 512kbps minimum internet speed. Internet Connection required to install and play.
  • Hard Drive Space: 100 GB

Darko

RumiLeoCabre's avatar
RumiLeoCabre
2 years ago

Well, i Have

OS: Windows 11 64-Bit

Processot: Intel Core i9-13900KF

Memory 64GB DDR5

Graphic Card: Radeon RX5700 XT

All direct X Required Installed

500mbps download / 300mbps upload Internet

2TB of free space

As you can see, I have a setup well above the recommended requirements and i still have the same issues.

Every "cutscene" of the game lags at the beggining, if I wait a bit it comes back to normal OR the game crashes.

It's not his setup issue, it's certainly a problem in-game as i've seen lots of similar complaints from players on console.

  • EA_Darko's avatar
    EA_Darko
    Icon for Community Manager rankCommunity Manager
    2 years ago

    If a system does not meet the min specs @RumiLeoCabre then we can't assist. 

    If you are having issues then please share your DxDiag and we can take a look. 

    Darko

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