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Cross42Bones's avatar
Cross42Bones
Rising Veteran
2 years ago

the ea servers are unable to process your request

Just won a squad battles match 3-0 on world class level and then this message appears and I'm kicked out of Ultimate Teams.

Go back into UT and I've apparently lost 0-3 as match not completed with 0 points awarded instead of 1700-1800 expected for my 3-0 win against a 88 rated, 33 chemistry team

@EA you still have not got this sorted from early in FIFA 23, if the disconnection is down to your servers then the players should be able to restart the match so they can get points not be penalised

8 Replies

  • @EA This also meant I had to play another match to complete Evolution of a player, and to complete the objective of winning a match with 3 players from Turkish league

  • Cross42Bones's avatar
    Cross42Bones
    Rising Veteran
    2 years ago

    Oh look, one week one and same issue

    Finishing a Rivals match and this message appears again and still when I go back into Ultimate Team I get informed that as I didn't finish match I'll be penalised due to DNF and will get les coins from matches

    @EA Why aren't you sorting this issue or even replying.

    Online play is a complete waste of time. It's completely your fault yet it's the players who are being penalised

  • mcnmck's avatar
    mcnmck
    2 years ago

    Exact same thing in rivals just happened to me - again as part of a player evolution. This just makes the whole evolution process a pain.

  • It started back when the game was released, Playing Squad Battles, Rivals, Fut Champs and even SBCs, it would just disconnect me from the EA Servers and kick me out of ultimate team. Usually it happened towards the end of the matches after the final whistle however recently its kicking me out before i can even start a game. Ive lost out on loads of rewards and keep earning less coins as I supposedly “dnf”. 

    After a few web searches i tried the EA troubleshooting solutions which none of them worked as i already play through a wired connection, I restarted my internet, deleted my FC24 version and re downloaded it and i even upgraded my fibre connection with my internet provider and nothing works. I know for a fact my internet connection is not the problem as i can play any other game without a problem and my playstation does not disconnect either. I could be playing co op in a party chat on playstation and i get kicked out of playing ultimate team however i do not disconnect from the party. 

    The game is pretty much unplayable at the moment.

    Console: PS5 Digital Edition 

  • Hey, After the server downtime today, I got on to play my draft where I experienced someone do a glitch and disconnect me from the game.

    The whistle had blown after I won 7-2, however when attempting to leave the game, i was hit with a message saying "the EA Servers are unable to process your request at the current moment" and then I was handed a loss.

    So after winning 7-2 I was cheated out of a win and my draft counted as a loss and yes I have proof of this. Why is this a thing??

  • Played some friendlies with a friend to grind objectives, played around 40 games (golden goal type) with no issues.

    Went to play rivals afterwards and I keep getting the same error message after the game has finished (and I’ve won the game..) - tried it on Friendlies also too: “The EA servers are unable to process your request at the current moment”. After this I’m kicked from ultimate team. When I log back in it’s told me I’ve DNF’d the game and counted as a loss. Tried it 3 times with same result.

    saw in a thread this could mean I’ve been soft banned - is there a definite way to check?! What could I have been banned for? Playing the game??

  • Cross42Bones's avatar
    Cross42Bones
    Rising Veteran
    2 years ago

    In Rivals to complete actions for an Evolution of a player and still getting this error.

    Lost the game, not a big deal but then had the "EA servers unable to.... blah blah" message again and then get hit with the DNF match so your coins will be reduced message again.

    EA sports - get this fixed, it it's your fault for servers not being able to handed the amount of traffic due to number of players either get more servers or don't penalise players

    Carry on like this and I'll never buy another of your games, EVER!

  • Cross42Bones's avatar
    Cross42Bones
    Rising Veteran
    2 years ago

    And now its happened in Draft, finishing fourth match whilst winning convincingly and instead of completing the match get the "EA servers unable to process your request..."

    Don't you get this EA? You need more server capacity at peak times!!!! SORT THIS OUT

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