the game crashing on the loading screan
I play on Steam every time I open the game it loads then a black screen and it crashes I've tried everything possible, driver, troubleshooting nothing helped anyone know what to do
Forum Discussion
EA_Barry
Community Manager
Community ManagerIt is likely your PC does not meet the requirements below.
- Download and install all available Windows Updates
- Run System File Checker to ensure the integrity of your Windows System files: http://support.microsoft.com/kb/929833
- Perform a clean boot before starting the game: http://support.microsoft.com/kb/929135 or http://help.ea.com/en/article/how-to-clean-boot-your-pc/
- Check your machine meets the below requirements:
OS: Windows 10 - 64-Bit
Processor(AMD): AMD Ryzen 5 1600 @ 3.2 GHZ
Processor(Intel): Intel Core i5-6600K @ 3.50GHz
Memory: 8 GB
Graphics Card(AMD): AMD Radeon RX 570 4GB
Graphics Card(Nvidia): NVIDIA GeForce GTX 1050 Ti 4GB
Direct X: 12 Compatible video card or equivalent (feature level 12_0)
Online Connection Requirements: 512kbps minimum internet speed. Internet Connection required to install and play.
Hard Drive Space: 100 GB
Thanks.
I highly doubt that.
I have the following:
I5 10400
16GB DDR4
Gigabyte Technology Z590M
NVIDIA GeForce RTX 3060 12GB.
So my PC not meeting the requirements, I don't see that as a likely option.
So, if I try to troubleshoot with the other options you've done, and it still doesn't work, can I then request a refund?
are you running windows 11? if so I believe we have the same issue, the game won't run in windows 11.
Been trying to play the game since end of november 2023.Edit: I saw someone posted they managed to play it once they downgrade to windows 10.
I do have Windows 11, yes. But downgrading my Windows for playing a NextGen game would be a joke xD
- @Sharpieyoo that's what I thought xD
