the game does not open
my game is not open pls help me first I open the app and I see the black screen.And I return on my main screen PLEASE HELP !!!! ☹️
Forum Discussion
Bought the game today I have the same issue.
EA_Barry
Community Manager
Community Manager- Download and install all available Windows Updates
- Run System File Checker to ensure the integrity of your Windows System files: http://support.microsoft.com/kb/929833
- Perform a clean boot before starting the game: http://support.microsoft.com/kb/929135 or http://help.ea.com/en/article/how-to-clean-boot-your-pc/
- Check your machine meets the below requirements:
OS: Windows 10 - 64-Bit
Processor(AMD): AMD Ryzen 5 1600 @ 3.2 GHZ
Processor(Intel): Intel Core i5-6600K @ 3.50GHz
Memory: 8 GB
Graphics Card(AMD): AMD Radeon RX 570 4GB
Graphics Card(Nvidia): NVIDIA GeForce GTX 1050 Ti 4GB
Direct X: 12 Compatible video card or equivalent (feature level 12_0)
Online Connection Requirements: 512kbps minimum internet speed. Internet Connection required to install and play.
Hard Drive Space: 100 GB
Thanks.
You know this is just poor. How can you release a game and some people STILL can't even run it for the first time since release. My situation still hasn't been resolved but I must say, it shouldn't take this much just to run the game
