thunderstruck icons error
Product: EA SPORTS FC 24
Platform:PlayStation 5
Please specify your platform model. Sony PlayStation 5
What is your Gamertag/PSN ID/Switch ID? R9alchemist_
Which mode has this happened in? Ultimate Team™
Which part of the mode? Squad Building Challenges
Can you tell us the date (MM/DD/YYYY) that you saw the bug? 11/26/2023
What time did you see the bug? (HH:MM AM/PM) 2 pm
What is your time zone? PST - GMT - 8:00
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? Bought thunderstruck packs but packed a base Casillas and a base Sol Campbell although they are both under the thunderstruck promos.
What happens when the bug occurs? I do not receive the cards under the pack promotion i purchased
What should be happening instead? I should be getting the thunderstruck versions shouldn’t i? Since they’re promo cards
Purchased the promotion thunderstruck packs. I ended up packing 2 icons … Casillas and Sol Campbell but i received their base cards instead of the thunderstruck cards stated in the promo
