I’ve been unable to use online features for FC24 Ultimate edition downloaded via the PS store on my PS5. I have never logged in online (has always had the error I need to reset password since I downloaded even though I never logged in as shown in pic) and I found it connected to a random account when I tried to link my main EA account as shown in the 2nd pic
Need some help
Community ManagerHey there,
Your account may have been disabled for a long time of inactivity if it appears as 'disabled'.
Please try to use the last email address registered on that account to reset your password.
Test all your emails and see if you can log in.
In case of any further issues, contact our support team. To reach them:
On the EA Help homepage, type 'EA App' into the search bar and select the tile that appears.
Select See all help topics.
Select the Manage my account category.
Select I need help logging into my EA Account.
Under the heading 'Still need help', the available contact options should appear.
Those should help you get contact options.
