Solved
unable to retrieve account information. please try again. ea fc 24
I can't play ultimate team because i get this pop up every time: Unable to retrieve account information. Please try again.. Can someone help me ?
I'm afraid we are unable to assist with issues relating to account bans here on the forums.
If you haven't already appealed to our Terms of Service team, you can create an appeal here to get started with that process.
If you've already created an appeal to have our Terms of Service team review that situation and the request was declined, you're welcome to submit an additional appeal and another member of our ToS team will take another look at things.
They will reach back out to you via email once their investigation is complete, and as we're unable to change their decision or discuss the specifics of an account issue on the forums, it would be best to keep an eye out for that email to arrive. Thanks!
