Community ManagerOk. We'll keep an eye on the servers and update the community if we find any issues. Let me know if you want to continue troubleshooting.
You have a very large amount of packet loss. That would be the issue. What platform are you playing on?
playing on ps4
Community ManagerHave you always had this problem or did it just start happening? Also, did you try power cycling with the steps I mentioned here?
The problem looks to be coming from either your equipment or ISP. If you haven't yet, it would be good to contact your ISP's support to see if they are noticing any issues.
There are some other steps we can try. It sounds like you're not interested though. If you're willing to go through them, let me know and we'll work together to find out what's going on.
it started happending before last weekend, om the thursday/friday last week, I know it isent an ISP issue, since only gsme I have a problem with is eafc, can play cod, and fifa 22 no problem
Community ManagerOk. The best I can advise then is contacting your ISP so they can run some tests on your connection.
well the isp is no issue… I already know this🤣
Community ManagerYour test says otherwise. All good though. Just reach out again if you change your mind.
well when eafc24 is the only single game I have troubles connecting to, I can even play fifa22 eith the same ea account without any issues.. and I disconnect before I even cam get online ln eafc24, I can play online on all my other games, except eafc24, then it cant be the isp🤣
when I eun a speedtest, I have 500 up and 500 down with only 5 ping, if this isent good enough to run your game, I dont know anymore man
Community ManagerSpeed isn't the issue. It doesn't matter how fast your connection is if it's not stable. Yours is showing obvious issues.
Its the UT server playing up on console (its relatively fine from the web app). Everyone is experiencing slow menus and connection issues in the menu especially on the ps4/ps5.
Just take a look on a few streams on twitch and you see its most users.
My connection is rated 99/100 on your connection report.
I have also tried two different ISPs on the same issue persists.
Community ManagerIf you both want to go through some troubleshooting, please start a new thread.
