Why can’t I send an email to EA support

I’ve submitted a case this morning for missing content and I got an email asking me for more detail, so I emailed back what they wanted but then immediately got a reply saying sorry we don’t monitor this email anymore please go to EA Help.

I did this and went to “Resume Case” and it does nothing!

What do I do?

technical issues

3 Replies

RanReed12
New Scout
3 years ago
sorry to tell you, but you are shadow banned happened to me too a while ago its just EA is a * company there nothing you can do.
jansell1309
New Novice
3 years ago
What’s a shadow ban?
footballmadgame
3 years ago
Can send a an email, but cannot get a live chat with them. When you log out, it gives the live chat option, wait 5-10 minutes.. but wants you to log in to get a live chat.