Forum Discussion

2 years ago

Why does my FC24 keep disconnecting even though i have stable internet

I keep disconnecting from the EA servers every 5-10 minutes. Never had this issue until Tuesday I played someone on champs and was winning, he held the ball with his keeper not moving then I disconne...

technical issues

EA_Aljo

Community Manager

2 years ago

Hi there, @PriceyWwfcXI

Thanks for reaching out about this. I'll try to help with your connection issues. First, I'd like you to run the Connection Quality Report and get me a screenshot of the overall score as well as the match history. You can find the button for that on the left side of the screen.

PriceyWwfcXI
2 years ago
It was ever since that one guy disconnected me mid game.
- EA_Aljo
  Community Manager
  2 years ago
  @PriceyWwfcXI
  
  We're not aware of any way for someone to force you to disconnect. From what I can see, you've got packet loss causing this. Have you tried all the troubleshooting steps here?
  - PriceyWwfcXI
    2 years ago
    So you’re saying the 0.06% packet loss I’m getting is now making the game unplayable when I have 500+ download wired connection and the game has been fine for the last 10 months?? And all other games are fine?