Forum Discussion

PriceyWwfcXI's avatar
PriceyWwfcXI
11 months ago

Why does my FC24 keep disconnecting even though i have stable internet

I keep disconnecting from the EA servers every 5-10 minutes. Never had this issue until Tuesday I played someone on champs and was winning, he held the ball with his keeper not moving then I disconne...
technical issues
EA_Aljo's avatar
EA_Aljo
Icon for Community Manager rankCommunity Manager
11 months ago

Hi there, @PriceyWwfcXI 

Thanks for reaching out about this. I'll try to help with your connection issues. First, I'd like you to run the Connection Quality Report and get me a screenshot of the overall score as well as the match history. You can find the button for that on the left side of the screen.

  • PriceyWwfcXI's avatar
    PriceyWwfcXI
    11 months ago

    It was ever since that one guy disconnected me mid game. 

    • EA_Aljo's avatar
      EA_Aljo
      Icon for Community Manager rankCommunity Manager
      11 months ago

      @PriceyWwfcXI 

      We're not aware of any way for someone to force you to disconnect. From what I can see, you've got packet loss causing this. Have you tried all the troubleshooting steps here?

      • PriceyWwfcXI's avatar
        PriceyWwfcXI
        11 months ago

        So you’re saying the 0.06% packet loss I’m getting is now making the game unplayable when I have 500+ download wired connection and the game has been fine for the last 10 months?? And all other games are fine?

About FC 24 Technical Issues & Bugs

Trouble with connectivity, performance or crashes? Join the EA SPORTS FC™ 24 community forum to discuss troubleshooting.20,764 PostsLatest Activity: 6 days ago