Community ManagerAre you trying to use both of them at the same time? If not, can you make sure only one is connected and powered on and see if that works?
Yeah I need to play them at the same time otherwise I can’t play games due to my disability.
Community ManagerThanks for those details. I'm looking into this for you and will respond as soon as I have some news. It probably won't be until tomorrow though. Were these controllers working previously and then suddenly stopped?
Yeah they’ve been working fine up until last week. It also only happens on ea fc 24 every other game I play I have no issues.
Community ManagerCan you try factory resetting your console? This can be done without deleting any games/apps so you won't have to reinstall again.
I went on earlier today and it was working. If it happens again I will factory reset my console. Is it okay to reply to you if the issue happens again?
Community ManagerGlad to hear it's working again! Yes, please let me know if the issue returns. Good luck and have fun!
Hi guys, i have the same problem since the game came out. Usually its a thing that goes away if i restart the game so i didnt care. But today i couldnt play it, i tried different controllers, restarted the game multiple times and even the Xbox. I dont know what to do, every other mode or game works just fine and the controllers are also updated...
Community ManagerAre you also using an adaptive controller? If not, let's start a new thread so this one stays on topic. Thanks!
Hi, I’m having the same issues on fc 25
Hi, I’m still having this issue. Is someone able to help?
