Forum Discussion
EA_Aljo
Community Manager
2 years agoDo you have anything plugged into the USB ports? A headset receiver, controller, racing wheel, etc. If so, unplug these and try again. Should that work, you can plug everything back in once past that screen.
2 years ago
no, no device is plugged in.
- 2 years ago
I still can't solve the problem? Is there anyone who can help?
- EA_Aljo2 years ago
Community Manager
Normally, unplugging devices or reinstalling takes care of this. Something else you can try is deleting the personal saved data for FC 24. There is the risk of losing offline saves and changes to settings you've made. Normally, those download from the cloud, but I can't guarantee this.
- Press the Guide button and then highlight the FC 24 tile.
- Hit the Menu button. It's the small one to the right of the Guide button with 3 horizontal lines on it.
- Next, go to Manage game and add-ons > Saved data. Delete the file with your gamertag on it.
About FC 24 Technical Issues & Bugs
Trouble with connectivity, performance or crashes? Join the EA SPORTS FC™ 24 community forum to discuss troubleshooting.20,705 PostsLatest Activity: 7 hours ago