Hey all.
I hope that this issue has been resolved for everyone now. I want to express my gratitude to all of you for your reports. We appreciate your support.
Thank you.
Product: EA SPORTS FC 24
Platform:Microsoft XBOX One
Please specify your platform model. Microsoft Xbox One X
What is your Gamertag/PSN ID/Switch ID? Fiivoe
Which mode has this happened in? Ultimate Team™
Which part of the mode? Rivals
Can you tell us the date (MM/DD/YYYY) that you saw the bug? 10-18-2023
What time did you see the bug? (HH:MM AM/PM) 1:30 PM
What is your time zone? ECT - GMT + 1:00
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? Don’t know
What happens when the bug occurs? When trying to find a game in Rivals, Online draft, Champs or Co-op, it says, after connecting to the opponent, ‘Your opponent has left the match’, and then the game freezes on the background-screen
What should be happening instead? Connecting with the opponent and selecting kits, starting a game
I’ve also uninstalled and re-installed the game, took my ethernet cable out and in, but nothing is working.
