Re: Transfermarket is unavailable for days

@blueliner9703,

I understand that that's a separate issue, but if you need a hand changing the email address on your EA account you can always try reaching out to our live support via the steps here (I'll share them in English and German):

https://help.ea.com/en/help/faq/using-ea-help/
https://help.ea.com/de/help/faq/using-ea-help/

Since you don't have access to the email address on the account, I imagine you wouldn't receive any ToS sanction alerts either, so just to be safe they should be able to tell you if there's a transfer market lock on the account, which you can then dispute here:

https://help.ea.com/en/help/account/information-about-locked-or-banned-or-suspended-accounts/
https://help.ea.com/de/help/account/information-about-locked-or-banned-or-suspended-accounts/

I don't see any issues that could be causing this on our end, so it's the most likely source of your issue to me.

@blueliner9703,

Just regarding a potential transfer market ban on your account, can you check in your ban history if there's anything there?

https://help.ea.com/en/my-ban-history/

@blueliner9703,

In that case you'll need to reach out to our terms of service team via one of the second set of links I shared above. They'll be able to take a look at that for you; although they'll send the email with the results to the email address on the account, so maybe get that updated first.