Hello dear EA Games community,
I wanted to create on Pro Clubs our club legend "Tomáš Pokorný". But his surname "Pokorný" cannot be saved, since it somehow violates some guidelines.
I want to ask for your help, even for the next game, if the surname "Pokorný" can be normally created. It is normal surname in Czech republic and it doesn't have any hidden context.
Thanks for your time,
your dear EA FC costumer.
Community ManagerNot ideal, but try with an unaccented Y character. The special Y character with the accent is probably the issue. Thanks.
Hello EA_Barry
I've tried many variants of this surname and come to a conclusion that "n" is the issue. Variants like "Pokorý", "Pokormý" or "Pokornný" came through without a problem. However "Pokorný" or "Pokorny" did not.
Could it be because there is the resemblence to the word "porn" or "corn"?
Thanks for picking up my problem and trying to solve it. I would be very glad to come to the final solution.
Again, thanks for your time and I look foward for another reply.
Community ManagerCheck if you can change the name to anything else; we want to find out if the name is the issue or if changing the name is the problem, thanks.
Hello EA_Barry
I've tried to change the name and everything other went through (even variants like "Pokorn"). The only surnames "Pokorný" and "Pokorny" did not.
I also captured a video to show with what exactly I'm dealing with.
P.S. I had to change my language from czech to english so you can understand what is going on on the video. In this english version the keyboard doesn't have the letter "Ý" so I only written "Pokorny" on the video as an example.
Thanks for future reply,
Jiří Gába
