Assistance

Are you using the English version of the support page? The team answers player questions 24/7. Try submitting a new case and see how that goes. Open the page using a new incognito tab. 

I meant what hours I can contact support, because now that I have a problem any category of problem I select there is no chat option

I meant what hours I can contact support, because now that I have a problem any category of problem I select there is no chat option

You can reach our support team anytime. Please ensure you select the appropriate case category, as not all categories offer a chat option.