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rmfctk8's avatar
rmfctk8
Newcomer
29 days ago

Ban for no reason at all

I literally got the game couple days back and i have been banned for no reason whatsoever. I had like 4k odd coins with 5 div rivals games and couple rush games.

No coins bought, hell not even a player traded on transfer market. No wins traded, nothing wrong as per the rules so not sure what happened but it is a permanent ban and they didn't even care to give a reason for the ban. On appealing once, they just said the ban is going to stay without a reason again. Can't even reach out to the forum from that account nor can i reach out to the chat support to seek help. Money down the drain and the chat from another account said it can 10 days or longer to revert. Lol at this pace these people can probably take till fc26 to resolve such a stupid issue. 

No clue on what to even say to these folks as they are so irresponsive and dead for resolution of issues within the community.

 

1 Reply

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    28 days ago

    Hi there. Unfortunately, we can't help with bans over the EA Forums. If you haven't disputed the ban 3 times, you're welcome to submit another. That can be done by following the instructions here.

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