Problem entering ultimate team

Hi there. It would be good to contact an advisor to make sure your account is secured. My concern is that someone may be requesting verification codes in an attempt to compromise the account. Please follow the instructions here for opening a case. Thank you.

Hi alot of people are experiencing this issue since yesterday there is a problem with servers i tried to get my rivals points but i kept getting disconnected and then it says ea servers are unavailable right then i attempt again it lets me in then after a couple minutes it kicks me out again its not my internet i have no issues on any other devices or app on the ps5 im hearing its also on xbox please follow up on this situation as im sure alot of people were unable to get their rivals points for rewards like myself check your recent twitter post replies youll see the also on reddit 

We're not aware of any issues with the servers currently. Have you gone through all the troubleshooting steps here?

Yes its alot of people not just me its not an isp issue across xbox pc and ps5/ps4 there is no way you cant tell there is an issue just look at the posts i got kicked out of like all of my 20 rivals games except 1 its 100% on your end please try harder to find a solution or request the help of your coders there’s nothing wrong with taking accountability and asking for help thanks

We'll keep an eye out for issues with the servers. In the meantime, I'd like you to run the Connection Quality Report and get me a screenshot of the overall score as well as the match history. You can find the button for that on the left side of the screen. Thanks!

DANKSTA21its not just you me and a few friends are having the same issue 

I know ive been trying to figure it out

I wasnt sure about the match history you mentioned i dont know how to access that can you explain please 

Nevermind i actually found it sorry