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Remus243905's avatar
Remus243905
New Novice
7 months ago

Support hasnt repsonded in a week help

Still no answer from support after 7 days. Case is still in progress with no update.  
Any help would be appreciated. Case #213568234

1 Reply

  • EA_Darko's avatar
    EA_Darko
    Icon for Community Manager rankCommunity Manager
    7 months ago

    If still showing in progress Remus243905​ then the best thing to do is to give it some time and wait for the team to respond.

    Depending on a number of factors, cases in the queue, the issue and so on it can take a little longer than expected for a reply.

    Darko

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