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rzmsd's avatar
rzmsd
New Novice
5 months ago

Unable to change my EA email address

I am unable to change my EA email address.

As you can see in the attachement I am getting "Invalid" error.
I tried with gmail address, yahoo address, work adress. Nothing works.

I have never changed it, not last days nor ever. 
It just does not work.

Any ideas what can I do ?

3 Replies

  • Earlier today I just opened a thread here, complaining that since yesterday they are not answering my ticket.
     I am staying with that ticket open and it keeps showing my "Wait time : 5 minutes" but the time does not decrease.

    I swear it's impossible to get some help......

  • EA_cuervo's avatar
    EA_cuervo
    Icon for Community Manager rankCommunity Manager
    5 months ago

    Does it show that you need to wait 5 minutes to start a chat? 
    Do you have any ad or pop-up blockers installed in your browser? If yes, can you please try disabling it for the EA Help website to see if you can get the chat to appear?

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