EA, Where Is the Good Faith? Banned Without Reason for Almost a Month
How much longer will I have to wait for a response to my case: "216412487"???
It has been 26 days of distress, banned for something I did NOT do!! I have a clear conscience that I did absolutely nothing wrong, I have ethics regarding EA’s rules, and most likely I was banned due to a detection error...
How much longer will I remain without a response? 26 days of waiting.
This is absurd for the consumer.
According to the Federal Trade Commission Act (Section 5) in the United States, companies must act with transparency and clarity in their communication with consumers, and are not allowed to omit essential information or fail to provide clear justifications for actions taken against them.
Keeping a consumer punished for nearly a month, without presenting a reason and without providing a response timeframe, constitutes an unfair practice, which violates the principle of good faith and the right to information.