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joselima5515's avatar
joselima5515
New Novice
13 days ago

As soon as I finish the game it kicks me out

I start a game normally then when the game ends it kicks me off ultimate team saying that I couldn’t connect to the servers. And since my internet is good when playing other games, I assume it is a problem on your end. Pls fix it as soon as possible. Its been 3 weeks since I last played a normal game of ultimate team.

connectivity

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  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    13 days ago

    Hi there. This is normally related to hitting the security limits. Take a look at the video here for more information. Thanks!

  • joselima5515's avatar
    joselima5515
    New Novice
    13 days ago

    So should I stop doing SBCs? Its the only thing I have been doing a lot currently. It doesnt make sense, but ok.

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    13 days ago

    Normally, when you are only getting disconnect when a match ends, it's due to security limits. We can go through some troubleshooting though to see if it helps. What platform are you playing on?

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    13 days ago

    Normally, that means you're hitting the security limits. More information on that can be found in the video here.

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    13 days ago

    As that video says, you'll need to let some time pass before playing again.

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I start a game normally then when the game ends it kicks me off ultimate team saying that I couldn’t connect to the servers. And since my internet is good when playing other games, I assume it is a problem on your end. Pls fix it as soon as possible. Its been 3 weeks since I last played a normal game of ultimate team.

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I start a game normally then when the game ends it kicks me off ultimate team saying that I couldn’t connect to the servers. And since my internet is good when playing other games, I assume it is a problem on your end. Pls fix it as soon as possible. Its been 3 weeks since I last played a normal game of ultimate team.

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As soon as I finish the game it kicks me out","moderationData":{"__ref":"ModerationData:moderation_data:12077047"},"body":"

Hi there. This is normally related to hitting the security limits. Take a look at the video here for more information. Thanks!

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So should I stop doing SBCs? Its the only thing I have been doing a lot currently. It doesnt make sense, but ok.

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Normally, when you are only getting disconnect when a match ends, it's due to security limits. We can go through some troubleshooting though to see if it helps. What platform are you playing on?

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PS4

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Normally, that means you're hitting the security limits. More information on that can be found in the video here.

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if this continues what should I do?

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As that video says, you'll need to let some time pass before playing again.

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