Can't connect to internet
my fc25 is crash when i connect to internet, but i still can play on offline. i already tried so many steps but still crash when it connect to internet. i reinstall fifa23 and fc24 then i still can ...
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EA_QueenBee
Community Manager
Community ManagerYou mention that you've already tried a lot. Could you give me an idea of what you've tried to fix this so I don't recommend something you've already done?
i tried clear cache in ea app, delete squad files in game, disable overlays, using internet phone data, reinstall, repair on x64 and x86 files, clean boot test, flushed dns, off two verification, update drivers, reinstall drivers, update windows, update graphic cards, using dxdiag, reinstall windows, reinstall ea app, reinstall steam, and few more i doesnt remember
- EA_QueenBee
That's certainly a lot of steps. If you've already done everything up to a full windows reinstall and you're still crashing, then I'm not entirely sure what else I can recommend. Could you share a DxDiag with me, just in case I can spot something else?
Also, this might be a complete long shot, but could you try deleting and remaking your personal settings file when you go into the game?
how do i share dxdiag with you?
- EA_QueenBee
There are steps on how to make one in the article I shared, and then you can click on the attachment button when you type a reply to attach it. 🙂
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